FAQ

Do you customize items?

Beads of Hope welcomes customization. I want the individual making a purchase to know that they’re actually saving someone’s life. By allowing someone to be active in the design, they know that they’re actively part of what Beads of Hope strives for. Email [email protected] for custom orders.

Please click here or visit www.beadsofhope.bigcartel.com/bead to see new and customized bracelets and accessories.

How do I know what size bracelet to select?

Using a flexible measuring tape, measure just above (towards elbow) the wrist bone, then add 1/4" to 1 " (1/2" is average) depending on how tight you like your bracelets to fit. That is the size bracelet you would wear.

The average woman's wrist is approximately 7.25"
The average man's wrist is approximately 8"

Small bracelets are designed to fit 7"-7.5" wrists.

Medium bracelets are designed to fit 7.5"-8" wrists.

Large bracelets are designed to fit 8" - 8.5" wrists.

X-Large bracelets are designed to fit 8.5"-9" wrists.

XX-Large bracelets are designed to fit 9" - 9.25" wrists.

Please contact [email protected] for wrist sizes larger than 9.25".

What is Beads of Hope's return policy?

Beads of Hope takes pride in the quality of the products we sell, after all our products are made with love.  We understand that things don’t always work out as planned.

Returns are accepted within 3 days of delivery for EXCHANGE ONLY.  Items must be returned in the same condition it was shipped.  Please email Beads of Hope at [email protected] prior to returning an item.  Buyers are responsible for return shipping.  Shipping fees are non-refundable.

In the event that a bracelet “breaks” or “pops” within one month of purchase, the bracelet will be repaired at no cost to the buyer.  Please return ALL pieces to Beads of Hope for repair.  Beads of Hope is not responsible for missing pieces not included in the return.  Buyers are responsible for return shipping.

Beads of Hope is not responsible for loose crystals or rhinestones.